We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
2 Jan 2019 23:22
Works well for now. He made almost month for coming
25 Dec 2018 07:10
Good chopper, with bow handle Perfectly. Recommend
25 Dec 2018 03:53
Will be delivered in a month, the functionality is not know ordered no se
19 Dec 2018 03:52
Very useful, is perfect
18 Dec 2018 09:11
Tell you honestly, waiting for a long time. Order sent 02.11, and received 18.12. But it was worth it! Product perfectly packed! Packed in an ordinary Kulok for parcel but the store, the safety of the product, wrapped it in package with air pockets (I don't know how to describe it on this just leave the photo). I AM worried that did not have time to get to the protection seller was sociable and polite. Many thanks to him! Goods Please size, I thought it would be less) is not used, it is a gift for the new mom. After the test will add a review))
13 Dec 2018 09:14
Nice device. Pretty good quality for certain price
11 Dec 2018 07:35
Delivery three weeks. Looks good and no smell! As in the
9 Dec 2018 06:22
It is like the image. Itchy perfectly the verdure. I I want to crush the tomato and me going it nicely. I Am delighted
7 Dec 2018 14:32
Arrived in great condition, before the expected and is very good!
6 Dec 2018 08:52
Good thing. But have not tried
4 Dec 2018 10:10
All the agrees. I am glad.
2 Dec 2018 13:40
Use for grinding food nursing baby, convenient
1 Dec 2018 04:06
Product arrived within, postal tracking in Brazil not work, but in tracking app worked perfectly... already is the second time Q I buy not regret.
30 Nov 2018 14:21
Ótimo Atendimento and ótimo produto
28 Nov 2018 08:34
Very accurate works even'll buy a bigger
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